FAQ
General
How do I get an accurate quote?
Send the year, make, model or vessel details, clear photos, desired service and coverage, current condition, existing graphics or film, deadline, and branding files for commercial work. Better information produces a better estimate.
Do I need an appointment?
Appointments required. Typical appointment availability is Monday–Sunday, 9:00 a.m.–6:00 p.m. Please call or request an appointment before visiting, as shop availability varies by installation schedule.
Do you publish starting prices?
Yes. Selected starting prices are published to help with planning. Exact pricing follows a review of the vehicle, scope, material, surface, access, design, removal, and disassembly requirements.
FAQ
Commercial & Fleet
Can you work with our existing logo files?
Yes, if the files are production-ready. Low-resolution artwork may require cleanup or vectorization. If the brand itself needs work, logo or identity design can be scoped before the vehicle layout.
Can a fleet be installed in phases?
Often, yes. Vehicle quantity, availability, downtime, production batches, and the required completion date are reviewed before a phased schedule is proposed.
What happens when we add a different vehicle later?
Approved master production files and layout rules make future adaptation more consistent. A new body style still needs its own measurements and layout review.
FAQ
Marine
Why is marine work quoted separately?
Length alone does not describe rails, hull shape, hardware, access, oxidation, existing graphics, disassembly, trailer position, or the installation environment. These projects need real quotes, not a made-up flat menu.
What marine photos should I send?
Send full side views, bow and stern, close-ups of rails and hardware, current graphics, surface damage or oxidation, motor and trailer views when included, plus a photo showing how the vessel is positioned and accessed.
FAQ
Wraps, Paint & Removal
Can vinyl fix peeling paint or failing clear coat?
No. Vinyl is not bodywork. Unstable paint can affect adhesion and appearance, and removal may make an existing problem more visible or worse.
Are door jambs included in a color change?
Not by default. Standard exterior work covers the agreed visible outer surfaces. Door jambs and deeper inner areas are separate scope unless the written quote includes them.
Why does removal pricing vary so much?
Some film lifts in clean sheets. Some was apparently installed by Satan in July. Age, UV exposure, film quality, adhesive condition, cracking, repaint history, and the surface underneath can turn a straightforward removal into tiny-piece labor and chemical cleanup.
Does a wrap always protect paint?
No universal protection claim is made for color-change vinyl. Outcomes depend on the film, coverage, exposure, maintenance, installation, and the existing surface. PPF is a separate protection-focused product with its own limitations.
FAQ
PPF
Is PPF invisible?
No installation is magic. Clear film is intended to be discreet, but edges, seams, and panel ending points may be visible depending on the vehicle and package.
Does PPF prevent every chip?
No. PPF is designed to help reduce damage from road debris and everyday wear. It does not make the vehicle indestructible or guarantee that every impact is prevented.
Why does PPF need cure time?
PPF is installed wet. Time is needed for moisture to dissipate, the film to settle, and a useful final inspection to be performed.
FAQ
Design, Tint & Modifications
Do you offer unlimited design revisions?
No unlimited-revision promise is made. The estimate defines concepts, included revision rounds, proofing, and production-file preparation.
Can I book tint by itself?
Not through this website. Tint is offered only as an add-on to an eligible commercial, fleet, color-change, or approved restyling project.
What if my customer-supplied part does not fit?
Additional troubleshooting is separate labor because ‘it said it fits online’ is not a technical specification. Product defects, missing hardware, fitment issues, and manufacturer problems are not treated as installation-workmanship defects.
FAQ
Scheduling, Deposits & Expectations
How long will the project take?
Timing depends on the service, vehicle or vessel, prep, design, production, removal, disassembly, cure time, and schedule. The approved quote should state the expected window for that project.
Is a deposit required?
Yes. Projects require a 50% deposit before scheduling or production begins. Any project-specific payment terms will be included in the written quote.
Will the finished vehicle be flawless?
No serious shop should promise that. Wrap and PPF can look excellent, but they do not erase bodywork, repaint history, weak paint, pre-existing damage, or every visible edge and seam.