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Questions & honest answers

The answer is usually specific. That is why the photos matter.

Find clear answers about commercial, fleet, marine, color-change, design, paint, pricing, scheduling, removal, warranties, and aftercare.

FAQ

General

How do I get an accurate quote?

Send the year, make, model or vessel details, clear photos, desired service and coverage, current condition, existing graphics or film, deadline, and branding files for commercial work. Better information produces a better estimate.

Do I need an appointment?

Appointments required. Typical appointment availability is Monday–Sunday, 9:00 a.m.–6:00 p.m. Please call or request an appointment before visiting, as shop availability varies by installation schedule.

Do you publish starting prices?

Yes. Selected starting prices are published to help with planning. Exact pricing follows a review of the vehicle, scope, material, surface, access, design, removal, and disassembly requirements.

FAQ

Commercial & Fleet

Can you work with our existing logo files?

Yes, if the files are production-ready. Low-resolution artwork may require cleanup or vectorization. If the brand itself needs work, logo or identity design can be scoped before the vehicle layout.

Can a fleet be installed in phases?

Often, yes. Vehicle quantity, availability, downtime, production batches, and the required completion date are reviewed before a phased schedule is proposed.

What happens when we add a different vehicle later?

Approved master production files and layout rules make future adaptation more consistent. A new body style still needs its own measurements and layout review.

FAQ

Marine

Why is marine work quoted separately?

Length alone does not describe rails, hull shape, hardware, access, oxidation, existing graphics, disassembly, trailer position, or the installation environment. These projects need real quotes, not a made-up flat menu.

What marine photos should I send?

Send full side views, bow and stern, close-ups of rails and hardware, current graphics, surface damage or oxidation, motor and trailer views when included, plus a photo showing how the vessel is positioned and accessed.

FAQ

Wraps, Paint & Removal

Can vinyl fix peeling paint or failing clear coat?

No. Vinyl is not bodywork. Unstable paint can affect adhesion and appearance, and removal may make an existing problem more visible or worse.

Are door jambs included in a color change?

Not by default. Standard exterior work covers the agreed visible outer surfaces. Door jambs and deeper inner areas are separate scope unless the written quote includes them.

Why does removal pricing vary so much?

Some film lifts in clean sheets. Some was apparently installed by Satan in July. Age, UV exposure, film quality, adhesive condition, cracking, repaint history, and the surface underneath can turn a straightforward removal into tiny-piece labor and chemical cleanup.

Does a wrap always protect paint?

No universal protection claim is made for color-change vinyl. Outcomes depend on the film, coverage, exposure, maintenance, installation, and the existing surface.

FAQ

Design

Do you offer unlimited design revisions?

No unlimited-revision promise is made. The estimate defines concepts, included revision rounds, proofing, and production-file preparation.

FAQ

Motorsports & Race Livery

Do you design race liveries or just install them?

Both, in-house. Livery design comes from a co-owner with advertising-agency experience, and installation is handled by a certified installer — the same shop that builds the design applies it.

Can you place sponsor logos to series and sanctioning-body rules?

Yes. Send the series, class, sponsor list, and any required markings or number rules, and placement is mapped to those requirements before proofing.

Can you handle mid-season sponsor additions or replacement panels?

Yes. Master files are retained for every livery, so replacement panels and added sponsors match the original. Work is scheduled around your race calendar, and dates are committed in writing.

How close are you to Road Atlanta?

Our Buford facility sits minutes from Michelin Raceway Road Atlanta. Racing clients are welcome by appointment.

FAQ

Scheduling, Deposits & Expectations

How long will the project take?

Timing depends on the service, vehicle or vessel, prep, design, production, removal, disassembly, cure time, and schedule. The approved quote should state the expected window for that project.

Is a deposit required?

Yes. Projects require a 50% deposit before scheduling or production begins. Any project-specific payment terms will be included in the written quote.

Will the finished vehicle be flawless?

No serious shop should promise that. Wrap and PPF can look excellent, but they do not erase bodywork, repaint history, weak paint, pre-existing damage, or every visible edge and seam.

FAQ

Warranty

Do you warranty your work?

Yes. Installed work carries a 12-month workmanship warranty from the installation date. If film lifts, peels, or bubbles, or an edge or seam fails, because of how we installed it, we repair or replace the affected area at no charge. The warranty applies only to customers whose account is paid in full, with no unpaid balance on any invoice.

What does the workmanship warranty not cover?

Anything that does not come from the installation: accidents, impacts, rock chips, scratches, and abrasion; pressure washing aimed at edges or seams; automatic brush car washes; fuel, solvents, and harsh chemicals; track or off-road damage; and failing paint, clear coat, rust, or body filler under the film. Repairs or changes made by anyone else without our approval end coverage for that area. We do not do warranty work, or any further work, for a customer with an unpaid balance on any invoice. The warranty is for the original customer and is limited to repairing or replacing the affected area.

Is the film itself covered?

Not by our warranty. Ours covers the installation. Fading, discoloration, cracking, and adhesive failure of the material are a matter for the film manufacturer's warranty, and those terms vary by product and by surface. Your written scope names the exact film.

What if I supply my own film or parts?

We do not warranty material we did not supply. Any installation warranty on customer-supplied film or products is defined in the written scope before the job is scheduled.

How do I report a warranty problem?

Email photos to getwrapped@vinylalchemy.pro or call 678-310-3740 as soon as you see it, and within the 12 months. Small lifts are easier to fix early.

Vehicle · photos · scope · condition · deadline

Give us enough detail to give you a useful answer.

Include branding files for commercial work and clear detail photos anywhere the surface, hardware, or existing film may affect the job.

Request a Detailed Quote